At Selphyra Visuals, we aim to ensure timely and secure delivery of your tech products. Please review our shipping policy below for details on processing and delivery times.
1. Order Processing Time
- All orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping & Delivery Time
We currently offer Cash on Delivery (COD) only. Delivery times vary based on location:
- Metro Cities: 3-5 business days
- Other Urban Areas: 5-7 business days
- Remote & Rural Areas: 7-10 business days
Note: Delivery times are estimated and may be affected by factors beyond our control, such as courier delays or extreme weather conditions.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before order confirmation.
- Any additional courier fees due to remote location delivery will be communicated in advance.
4. Order Tracking
- Once your order is dispatched, we will send you a tracking number via email/SMS to track your shipment.
5. Undelivered or Delayed Orders
- If your order is delayed beyond the estimated delivery time, please contact us at [email protected] for assistance.
- If a delivery attempt is unsuccessful due to incorrect address details or unavailability, our courier partner may attempt redelivery. If the order is returned to us, re-shipping may require additional charges.
6. Contact Us
For any shipping-related inquiries, reach out to us at [email protected].