Welcome to Selphyra Visuals. By accessing our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General

These Terms and Conditions govern the sale of tech products offered by Selphyra Visuals to customers. By using our website and placing an order, you accept these terms.

2. Orders and Payments

  • We only accept Cash on Delivery (COD) as the payment method.
  • Orders are processed based on product availability. We reserve the right to cancel orders due to stock limitations or other unforeseen circumstances.
  • Once an order is confirmed, it cannot be modified or canceled.

3. Shipping & Delivery

  • Orders are delivered to the address provided during checkout. Please ensure your details are accurate.
  • Delivery times may vary depending on your location and courier services. We are not responsible for delays caused by third-party delivery providers.

4. Returns & Refunds

  • Due to the nature of our products, all sales are final, and we do not accept returns or refunds, except in cases of defective or damaged items.
  • If you receive a defective or damaged product, you must notify us within 48 hours of delivery by contacting [email protected] with proof of the issue (e.g., photos).
  • We will review your request and may offer a replacement at our discretion.

5. Product Warranty

  • Our products are covered under a limited warranty for manufacturing defects only. Damage caused by misuse, accidents, or unauthorized repairs is not covered.
  • Warranty claims must be made by contacting [email protected] with proof of purchase and issue details.

6. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.
  • We do not guarantee that our website will always be available, error-free, or uninterrupted.

7. Privacy Policy

  • We collect and use your personal information in accordance with our Privacy Policy.
  • We do not store payment details, as we only accept Cash on Delivery (COD).

8. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

9. Contact Us

For any inquiries regarding these Terms and Conditions, please contact us at [email protected].